# Troubleshooting

{% content-ref url="/pages/NiMpxiZKZrAfb1O0WZ29" %}
[Colors in CineDream don't match viewer in editor](/troubleshooting/colors-in-cinedream-dont-match-viewer-in-editor.md)
{% endcontent-ref %}

{% content-ref url="/pages/PppdTP3JXuwpaeZNhfyQ" %}
[Images turn black after applying CineDream to clips (Windows)](/troubleshooting/images-turn-black-after-applying-cinedream-to-clips-windows.md)
{% endcontent-ref %}

{% content-ref url="/pages/LHF9TN0Sg02HYoTawNjl" %}
[Error message: Failed to Fetch](/troubleshooting/error-message-failed-to-fetch.md)
{% endcontent-ref %}

{% content-ref url="/pages/GYyyyxHjut5RCZnXdlmV" %}
[The Shot Matching page doesn’t show up (DaVinci Resolve)](/troubleshooting/the-shot-matching-page-doesnt-show-up-davinci-resolve.md)
{% endcontent-ref %}

{% content-ref url="/pages/BSTxkV0W0QTMrgnDV9xD" %}
[Grain looks different in CineDream’s viewer vs the host application viewer](/troubleshooting/grain-looks-different-in-cinedreams-viewer-vs-the-host-application-viewer.md)
{% endcontent-ref %}

{% content-ref url="/pages/klFdha99V5ADFgyyzPHb" %}
[I don't get real time playback in the host application after applying CineDream](/troubleshooting/i-dont-get-real-time-playback-in-the-host-application-after-applying-cinedream.md)
{% endcontent-ref %}

{% content-ref url="/pages/I10BXbwga4YxK8ygg72p" %}
[CineDream crashes frequently](/troubleshooting/cinedream-crashes-frequently.md)
{% endcontent-ref %}

{% content-ref url="/pages/omm13yzrUMJYhXg8ecbv" %}
[Anamorphic footage shows up squeezed/ Footage from a vertical timeline shows up horizontal](/troubleshooting/anamorphic-footage-shows-up-squeezed-footage-from-a-vertical-timeline-shows-up-horizontal.md)
{% endcontent-ref %}

{% content-ref url="/pages/3pWcD6Onn4stahSJYlVf" %}
[Error message: Failed to set parameters (Premiere)](/troubleshooting/error-message-failed-to-set-parameters-premiere.md)
{% endcontent-ref %}

{% content-ref url="/pages/OX8VnpSaRLQJ4k83YBn2" %}
[I don’t see the Open Control Button when applying CineDream to a multicam clip (Final Cut Pro)](/troubleshooting/i-dont-see-the-open-control-button-when-applying-cinedream-to-a-multicam-clip-final-cut-pro.md)
{% endcontent-ref %}

{% content-ref url="/pages/Xe1KC27BbHyDVO4GZUVH" %}
[Fixing Extension Issues on Adobe Premiere Pro (Mac)](/troubleshooting/fixing-extension-issues-on-adobe-premiere-pro-mac.md)
{% endcontent-ref %}

{% content-ref url="/pages/vbhO8C8YjZYDCiNUxgSb" %}
[Fixing Extension Issues on Adobe Premiere Pro (Windows)](/troubleshooting/fixing-extension-issues-on-adobe-premiere-pro-windows.md)
{% endcontent-ref %}

{% content-ref url="/pages/X1peexFFfAQpenX38VH4" %}
[FCP 12: CineDream missing from Effects Panel](/troubleshooting/fcp-12-cinedream-missing-from-effects-panel.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cinedream.io/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.