> For the complete documentation index, see [llms.txt](https://docs.cinedream.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cinedream.io/troubleshooting.md).

# Troubleshooting

{% content-ref url="/pages/NiMpxiZKZrAfb1O0WZ29" %}
[Colors in CineDream don't match viewer in editor](/troubleshooting/colors-in-cinedream-dont-match-viewer-in-editor.md)
{% endcontent-ref %}

{% content-ref url="/pages/PppdTP3JXuwpaeZNhfyQ" %}
[Images turn black after applying CineDream to clips (Windows)](/troubleshooting/images-turn-black-after-applying-cinedream-to-clips-windows.md)
{% endcontent-ref %}

{% content-ref url="/pages/LHF9TN0Sg02HYoTawNjl" %}
[Error message: Failed to Fetch](/troubleshooting/error-message-failed-to-fetch.md)
{% endcontent-ref %}

{% content-ref url="/pages/GYyyyxHjut5RCZnXdlmV" %}
[The Shot Matching page doesn’t show up (DaVinci Resolve)](/troubleshooting/the-shot-matching-page-doesnt-show-up-davinci-resolve.md)
{% endcontent-ref %}

{% content-ref url="/pages/BSTxkV0W0QTMrgnDV9xD" %}
[Grain looks different in CineDream’s viewer vs the host application viewer](/troubleshooting/grain-looks-different-in-cinedreams-viewer-vs-the-host-application-viewer.md)
{% endcontent-ref %}

{% content-ref url="/pages/klFdha99V5ADFgyyzPHb" %}
[I don't get real time playback in the host application after applying CineDream](/troubleshooting/i-dont-get-real-time-playback-in-the-host-application-after-applying-cinedream.md)
{% endcontent-ref %}

{% content-ref url="/pages/I10BXbwga4YxK8ygg72p" %}
[CineDream crashes frequently](/troubleshooting/cinedream-crashes-frequently.md)
{% endcontent-ref %}

{% content-ref url="/pages/omm13yzrUMJYhXg8ecbv" %}
[Anamorphic footage shows up squeezed/ Footage from a vertical timeline shows up horizontal](/troubleshooting/anamorphic-footage-shows-up-squeezed-footage-from-a-vertical-timeline-shows-up-horizontal.md)
{% endcontent-ref %}

{% content-ref url="/pages/3pWcD6Onn4stahSJYlVf" %}
[Error message: Failed to set parameters (Premiere)](/troubleshooting/error-message-failed-to-set-parameters-premiere.md)
{% endcontent-ref %}

{% content-ref url="/pages/OX8VnpSaRLQJ4k83YBn2" %}
[I don’t see the Open Control Button when applying CineDream to a multicam clip (Final Cut Pro)](/troubleshooting/i-dont-see-the-open-control-button-when-applying-cinedream-to-a-multicam-clip-final-cut-pro.md)
{% endcontent-ref %}

{% content-ref url="/pages/Xe1KC27BbHyDVO4GZUVH" %}
[Fixing Extension Issues on Adobe Premiere Pro (Mac)](/troubleshooting/fixing-extension-issues-on-adobe-premiere-pro-mac.md)
{% endcontent-ref %}

{% content-ref url="/pages/vbhO8C8YjZYDCiNUxgSb" %}
[Fixing Extension Issues on Adobe Premiere Pro (Windows)](/troubleshooting/fixing-extension-issues-on-adobe-premiere-pro-windows.md)
{% endcontent-ref %}

{% content-ref url="/pages/X1peexFFfAQpenX38VH4" %}
[FCP 12: CineDream missing from Effects Panel](/troubleshooting/fcp-12-cinedream-missing-from-effects-panel.md)
{% endcontent-ref %}


---

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