Fixing Extension Issues on Adobe Premiere Pro (Mac)

Error messages like "Failed to set parameters" and "Could not connect to extension" can be solved installing a new Extension to Adobe Premiere Pro. Watch the video for a full breakdown of the steps to follow.

1.Download and install new CEP extension

-Download and install aescripts ZXP installer: https://aescripts.com/learn/post/zxp-installer?srsltid=AfmBOopUGL0lod5fJLFEiLDfWB4RZVwuQyVnr-NXHlgx7NiBxtA1MJOt -Download new CEP extension from: https://fd.cinemagrade.com/CinemaGrade/cdn/test/builds/CineDreamExtension.zxp -Uninstall old Premiere Pro CEP extension for CineDream -Install newly downloaded extension

2.Test if the errors still appear

-Make sure your Adobe Creative Cloud App is updated to the latest version (6.8.0+): -Opening the Creative Cloud app -From toolbar Creative Cloud menu choose `About Creative Cloud` -Version should be 6.8.0 or later -Open terminal and run the following command: defaults write com.adobe.CSXS.12 LogLevel 6 -Open Premiere Pro -Add CineDream effect to a clip -Click Open controls -If an error in Premiere appears (Could not connect to extension), restart Premiere and try again -When CineDream opens, make an adjustment and hit Apply -Switch to Premiere, move playhead. Note, if `Failed to set parameters` error appears -If no errors appeared in Premiere, let us know and feel free to use the new extension -If you need to reinstall CineDream at some point, you will need to reinstall the new extension until a new CineDream version with that extension is out -If you still experienced any of those errors (\"Could not connect to extension\" or \"Failed to set parameters\"), please find the log files for the extension

3.Send logs if needed

-Open Finder, press cmd+shift+g -Type: ~/Library/Logs/CSXS and press enter -In the folder that opens, locate the following files: CEP12-PPRO.log Any file that matches the pattern CEPHtmlEngine12-PPRO-X.X.X-io.cinedream.PProCEP.log and was modified recently Any that match pattern CEPHtmlEngine12-PPRO-X.X.X-io.cinedream.PProCEP-renderer.log and was modified recently For example: CEPHtmlEngine12-PPRO-25.5.0-io.cinedream.PProCEP.log CEPHtmlEngine12-PPRO-25.5.0-io.cinedream.PProCEP-renderer.log -Copy these files into a separate folder and compress that new folder by right-clicking and selecting `compress` -Open CineDream and attach the zip file to a support request -Then run the following command in terminal: defaults write com.adobe.CSXS.12 LogLevel 1